Shipping policy
Last Updated: August 2026
At The Loom Fabrics, we are committed to delivering premium-quality fabrics safely and on time. Every order is carefully inspected, packed, and dispatched from our warehouse in Jaipur, Rajasthan.
Order Processing
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festive seasons, product launches, or sale events, dispatch may take an additional 1–3 business days.
Delivery Timeline
Within India
- Metro Cities: 2–5 Business Days
- Tier 2 & Tier 3 Cities: 3–7 Business Days
- Remote Locations: 5–10 Business Days
Delivery timelines are estimates and may vary depending on courier availability and local conditions.
Shipping Charges
- Free Shipping on prepaid orders above ₹999.
- Orders below ₹999 may attract shipping charges, which are calculated at checkout.
- Cash on Delivery (COD), if available, may include an additional handling fee.
International Shipping
We proudly ship worldwide.
International shipping charges are calculated at checkout based on:
- Destination Country
- Package Weight
- Order Value
- Courier Service
Customers are responsible for any customs duties, import taxes, VAT, or other local charges imposed by their country's customs authorities.
Order Tracking
Once your order has been dispatched, you will receive:
- Shipping confirmation via Email
- Tracking Number
- Courier Partner Details
You can use the tracking link provided to monitor your shipment in real time.
Packaging
Every fabric is carefully:
- Quality checked before dispatch
- Folded neatly
- Securely packed to prevent damage during transit
- Packed using clean and durable packaging materials
Our goal is to ensure your fabric reaches you in excellent condition.
Multiple Items in One Order
If your order contains multiple products, they may be shipped together or separately depending on stock availability and warehouse logistics.
You will receive tracking details for each shipment, if applicable.
Delivery Attempts
Our courier partners typically make 2–3 delivery attempts.
If the package cannot be delivered due to:
- Incorrect address
- Unreachable phone number
- Customer unavailable
- Refused delivery
the order may be returned to us. Re-shipping charges may apply.
Address Changes
Please contact us immediately if you need to change your shipping address.
Address modifications are possible only before the order has been dispatched.
Delayed Deliveries
While we strive to deliver every order on time, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Government restrictions
- Courier operational delays
- Remote delivery locations
We appreciate your patience in such situations.
Damaged or Missing Packages
If your order arrives damaged or appears tampered with:
- Take clear photographs of the package before opening.
- Contact us within 48 hours of delivery.
- Share your order number along with the photographs.
Our support team will investigate the issue and assist you with an appropriate resolution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
The Loom Fabrics is not responsible for delays or non-delivery caused by incorrect or incomplete shipping information provided by the customer.
